![]() Results were based on speed, sales quotas and customer satisfaction.Įxpanded client base by 15% over the course of six months. Received " customer service representative of the month" award out of 15 other representatives in the division. Improved customer satisfaction by 12% in three months, according to in-store and online surveys. Reduced time spent on inventory by 15% by reorganizing warehouse design.Įxceeded retail sales goal by 10% per quarter over the course of one year. Use this list of customer service resume accomplishment examples as a reference when writing your own list of accomplishments: Read more: How To Write Accomplishment Statements for Your Resume Job accomplishment examples for customer service resumes Operated and balanced a cash register of over dollars per weekĪssisted customers per day with tailored recommendationsīoosted sales by over % in You can use templates to help clearly define your accomplishments in the most straightforward and actionable way. For example, "Helped average of 75 customers per day while maintaining excellent satisfaction rates" shows that you helped a certain number of customers and also had high satisfaction rates. It can be helpful to use a combination of responsibilities and achievements for each job, or you may be able to word your accomplishments to reflect your duties. Using customer service accomplishments in place of general duties and responsibilities is the most efficient way to do this, but adding a separate "Achievements" or "Accomplishments" section to your resume is also an option. ![]() Once you have your measurable customer service achievements, you can add them to your resume. ![]() Add customer service accomplishments to your resume ![]() It's also acceptable to use average numbers if you can't find specific data. Try to keep a log of measurable data related to your work so you can use specific numbers. Saving them time and making them money is a great place to start. Employers often want to hire team members who can improve the company in measurable ways. When you answer questions about your contributions, try using specific numbers. These questions could include:ĭid I reach the company's goals quickly? Did I reach my personal goals within the company quickly? If so, what was the amount of time needed to do so?ĭid I make the company money? If so, how much?ĭid I save the company money? If so, how much?ĭid I improve customer satisfaction? If so, how and how was this measured?ĭid I often exceed customer and company expectations? If so, how often? To generate ideas for customer service accomplishment examples, try asking yourself a few questions about your contributions in the workplace. Make a list of your customer service accomplishments Related: 7 Key Elements To Effective Customer Service How to write customer service accomplishments on a resumeįollow these steps to add customer service accomplishments to a resume: 1. Specific, quantifiable job accomplishments show your unique value as an employee. Using job accomplishments in place of duties and responsibilities gives you and your resume a memorable quality. Providing job accomplishment examples on your customer service resume can show your drive to actively improve customer experience, create an impact in the company, improve sales and efficiency and exceed customer and company expectations. Related: Listing Accomplishments on Your Resume (With Examples) Why is having job accomplishments examples important for customer service? In this article, we explain the importance of including job accomplishment examples on your customer service resume and provide a list of customer service accomplishment examples. Including job accomplishments in addition to responsibilities on your customer service resume is a great way to maximize your resume's impact, illustrate a history of exceeding expectations and showcase your noteworthy achievements in the workplace. Job accomplishments are measurable achievements that are unique to a candidate's experience, education and skill set.
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